Ontario - $10
Rest of Canada - $25
United States - $25 ($75 for orders over $300)
International - $100
Please note that all transactions will be accompanied by a tracking number which will be emailed to your selected account once the order has been processed.Returns & Replacements
Our policy is a full return within 30 days if the product is accompanied by a receipt and is in its original condition (tags must be on; product unused).
Please mail your pre-paid package to the following address:
1000 Palladium Drive,
Sale items, signed memorabilia, game-worn jerseys, gift cards and customized jerseys are a final sale, returns and exchanges are not accepted on these items.
The Ottawa Senators Hockey Club will be please to refund any shipping costs from your original order and refund the product, if the product was defective, damaged or there was an error that we made. Please contact for further guidelines.Your refund will be processed within a reasonable time frame and will only be issued to the credit card used to make the original purchase.
Official Team Store of the Ottawa Senators Hockey Club
If you have any questions or feedback in regards to ottawateamshop.ca please feel free to email at firstname.lastname@example.org or reach us at 1-888-688-7367.
If you have a return please review our return policy before sending any merchandise back to ottawateamshop.ca.
Ottawa Team Shop
Canadian Tire Centre
1000 Palladium Drive
Ottawa, Ontario K2V 1A5